Glovo has made the purposeful decision to dedicate a significant amount of time to our employees' well-being, something that not many organizations do. However, we consider it our responsibility to ensure that all employees feel protected, respected, supported, and represented in order to provide them with the jobs of their lives.
At Glovo, our aim is to provide our employees with the jobs of their lives. It is therefore of importance to us that our employees are feeling well; mentally, physically, emotionally, and socially. On may 18th we celebrate Well-Feeling Day; we take a moment to reflect on all that we have been doing to work on our well-being, the importance of doing so, and the areas in which we can improve as individuals and as a company.
The Ambassadors Program was an initiative created in 2021 which envisioned building a strong network across all Glovo offices to drive our values and company DNA: Culture, Social Impact and Volunteering. Last month, all ambassadors finally came together to meet in real life in our HQ office in Barcelona.
In our very first edition of Office Tours, we are introducing you to our office in Nigeria. Operating from one of the most populous and vibrant cities in Africa, Lagos, Glovo Nigeria works every day to make the magic happen. Tola Spence, our Office Manager in Lagos, takes us with her into a typical day in Nigeria.
Growth and scale, two widely acknowledged early business priorities at Glovo, soon became aligned with social impact: the bigger the business, the bigger the contributions it could make, the more resources it could dedicate to tackling social and environmental challenges.
At Glovo, we are located all over the world. The single most important thing that connects and binds all of us together is our unique Glovo culture. Globally, you can walk into any of our offices and you will find yourself being surrounded by our values and breathing our Glovo DNA. How do we make this happen?
Our LiveOps team owns the customer service at Glovo. The team interacts on a daily basis with our customers, couriers and partners to make sure that they receive the best support and experience possible. As our LiveOps Sr. Director, Ricardo, explains;
Hiring the right candidates is key at Glovo and we take it very seriously. When we are looking for the right candidate, we take two important matters into consideration: Does this person have the right skills and experiences for the role? And does this person align with Glovo’s values and culture?
Kickstarting a career in the technology industry can oftentimes be rough, especially for women. Due to a remaining unequal gender representation in the tech industry, many of them are left with the question “is this place for me?”. For this reason, boosting women’s representation in the field is an important topic on the overall agenda at Glovo.
Global Volunteering Weeks at Glovo are unique opportunities for our colleagues to participate in field volunteering activities around the world and make an impact within local communities.
Lotus Smits, Head of Diversity and People Experience, reflects on our diversity, inclusion, and belonging achievements to date and outlines next year’s commitments, together with Diversity, Inclusion.