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Sr Account Manager - Firenze (They/She/He)

Partners & Brands, Florence, Italy

Are you hungry, ambitious and looking to turbo charge your career? Say no more!  

We’re Glovo, one of the fastest-growing multi-category apps out there. A performance-driven, bold and restless tech company.

We’re redefining what’s possible, pushing boundaries and aiming for nothing less than excellence and innovation. To make this happen, we're putting together a talent house of high-performing teams and building the largest marketplace in your city, giving you access to anything in minutes! 

We can only do so with strongly motivated, efficient, passionate, hardworking, creative people.  Feel identified? Keep reading!

YOUR MISSION: You will manage key Partner relationships, drive business growth, and ensure operational excellence through strategic thinking, problem-solving, and a hands-on approach in a fast-paced environment.

THE RIDE:

  • Manage a portfolio of strategic accounts by building and maintaining strong, long-term relationships with restaurant partners through consistent and proactive communication.
  • Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties.
  • Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization. Take ownership of partner revenue performance, driving measurable growth.
  • Collaborate with cross-functional teams—including Marketing and Operations—to develop and implement strategies that drive consistent, month-over-month business growth ensuring we collectively deliver the best experience for Glovo users..
  • Work closely with stakeholders in internal teams to solve problems and ensure that feedback from our Partners is effectively utilized to enhance our product, marketing, and operations.
  • Use data-driven decision-making to assess initiative performance, ensuring you prioritize those with the highest return on investment effectively.
  • Handle regular business reviews meetings with restaurant Partners, presenting data and insights in a compelling way.

WHAT YOU WILL BRING TO THE RIDE:

  • 3+ years of experience in Account Management and/or Business Consultant. Ideally, manage senior level relationships and be motivated by pursuing ambitious goals with timely execution having a proven track record of exceeding metrics-based business goals.
  • Experience in a high-growth or fast-paced environment is highly valued.
  • ​You are proactive and hands-on, eager to engage in both strategic planning and tactical execution to drive results.
  • You're great at breaking down complex problems and turning them into practical, lasting solutions—balancing big-picture strategy with day-to-day execution—while staying deeply attuned to customer needs to deliver exceptional experiences and outcomes..
  • Detail-oriented with a high degree of organization, consistently delivering results in dynamic and fast-paced settings.
  • Proficient in both written and verbal communication in Italian and English.

WHAT THE RIDE WILL BRING TO YOU:

  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

We’re committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you you.

 

Apply

Sr Account Manager - Firenze (They/She/He)

*Required

Do you need, or will you need in the future, any immigration-related support or sponsorship from Glovo in order to begin the employment at the work location? *
Glovo’s hybrid ways of working mean 3 days in the office, and 2 days WFH, does this match your preferences or requirements?
When are you available to start? *

Identity Survey

It is voluntarily provided by you and anonymous to the Glovo team.

This survey will not affect the selection process. 

Glovo is an Equal Opportunity Employer. All people will be considered for employment regardless of their gender identity, sexual orientation, race/ethnicity, neurodiversity or disability status, family or parental status, nationality, religion or other personal characteristics and backgrounds that make us as humans unique. 

 

This demographic voluntary survey helps Glovo understand our pipeline and ensure that all candidates have equal opportunities during the entire hiring process.

This survey also allows us to improve our process and systems ensuring we build a more inclusive company. If you decide to share voluntarily your personal information with us, all the information you provide will be, under all circumstances. Find out more about our Identity Survey and Statement here.

 

By sharing your data with us in a voluntary way, you agree that we can use your responses for the purposes we've mentioned in our statement. This survey is not focused on making adjustments to the hiring process to make any accommodation needs because of neurodiversity or disability. If you have any accommodation needs, please let us know in the application form.

 

 

Glovo’s data privacy statement

In case the recruitment process does not end with the establishment of a labour relationship between the applicant and the Controller, the Controller will retain the applicant’s data for a period of 2 years from the date of the last communication, issued either by You or the Controller, declaring the end of the recruitment process without sending and/or accepting the possible offer. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified, cancelled or erased, and/or to request that processing of your personal data be limited.

You also have the right to data portability. In addition, in case you consider your rights have been violated, you may lodge a complaint with an EU supervisory authority.

Which of these best describes your gender identity? (Please check all that apply)
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GLOVO as data controller may process the data you share with us through your application for the purposes of the Controller’s recruitment related activities. For more information on how we process your data and how to exercise your rights, please refer to our data privacy statement