People Operations Analyst (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

Our People operation Analyst will support the people operation team in the monthly procedures to best fit our different demands making sure that we are meeting with local laws and regulations  in international countries where we currently have activities.

THE JOURNEY

• Payroll Administration: collect all payroll related information from managers, prepare, generate, check and submit payroll figures on a monthly basis.
• Maintenance of the internal files and shared files with the providers to ensure data accuracy and efficiency (using Google and Excel sheets). 
• Conduct payroll checks on the providers’ results and ensure data accuracy and data completion. 
• Taxes: help our employees with any tax-related questions with the support of our providers.
• Payroll Coordination – Be the go-between HR, Finance, Legal and the Outsourced Payroll Provider to ensure there is clear communication between departments for efficient payroll service
• Sick Leaves – make sure all our employees provide sick leave certificates or the locally required documentation and make sure our payroll provider is informed
• Explain the payroll and benefits for all new hires and current employees
• Administer changes to salary, benefits, promotions, bonus, etc. and provide support to implement new Benefits packages or improve the current ones. 
• Support the rest of the People team or any other department that needs it for any topics related to our employees’ payroll and benefits.
• Onboard new employees and ensure they have access to necessary resources and tech
• Support employees on a day-to-day basis and answer questions about benefits, payroll, company policies, etc...
• Treat employees as internal customers and facilitate day-to-day work life
• Administer changes on salaries, promotions, demotions, sick and/or any type of leaves, lateral movements
• Conduct and coordinate internal audits to ensure that employee files have all necessary documents for local compliance purposes and maintain employee files with all updated employee data
• Researching, identifying flaws in processes and operations, and proposing improvements and changes.
• Help keep our colleagues happy!

WHAT YOU WILL BRING TO THE RIDE

• Minimum of 1 year of experience handling end-to-end payroll processes or/and HR administration. 
• Knowledge of Payroll structure, Social Security, and Tax regulation and administration
• Excellent data management skills - strong Excel and database management skills
• Strong communication skills (both verbal and written) in English. Spanish and/or Italian are a plus.
• Proactive, hands-on and eager to get your hands dirty!
• Detailed oriented – you are a freak when it comes to details
• Always looking for ways to improve processes and optimizing coordination between colleagues.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:.

• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!