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Billing Assistant (They, She, He)

Finance, Barcelona,Spain

Billing Assistant (They, She, He)

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. 

We operate in more than 1500 cities across 25 countries. 

We have a vision: To give everyone easy access to anything in their cities.

And this is where your ride starts…

 

YOUR MISSION

We are looking for a world class and experienced customer service and billing professional to join the Order to Cash team within our Global Finance Operations Department in our HQ. As a Customer Service and Billing Assistant, you will have full responsibility for the complete billing cycle for designated portfolios of accounts. 

THE JOURNEY

  • Generate invoices and payments accurately in a timely manner. 
  • Process credit and debit adjustments, as necessary. 
  • Update and maintain billing records and master data when applicable. 
  • Ensure quality of accounting data by monitoring and implementing control checks. 
  • Collaborate closely and proactively with other departments & local teams; Resolve all billing and payment related inquiries within established SLAs. 
  • Maintain and update billing documentation thoroughly and accurately, in accordance with department guidelines. 
  • Establish effective back-up support processes (cross-training and knowledge transfer) to ensure seamless support for all portfolio matters; ensure adequate coverage when out of office. 
  • Assist with reconciliations & support month-end-closing. 
  • Assist in the identification of process improvements. 
  • Other duties as assigned.

WHAT YOU WILL BRING TO THE RIDE

  • Minimum 2 years’ experience in billings and/or Accounts Receivable 
  • Minimum 1 year experience in Customer Support 
  • Eye for detail and accuracy are imperative
  • Highly organized and able to multiple tasks in a fast-paced environment 
  • Ability to work effectively under pressure and deadlines 
  • Ability to develop in a multicultural environment; a true team player 
  • Excellent organizational skills 
  • Analytical and problem-solving skills. 
  • Display initiative, proactive and adaptable 
  • Hands-on experience with a world-class ERP system—SAP experience is a plus 
  • Advanced Excel proficiency, SQL knowledge desirable 
  • Excellent English communication skills

 

 

Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🌟 An enticing equity plan *if applicable 
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo meal benefits so you can test new features in our beta app (and to satisfy your cravings!) 
  • 💳 Discounts on transportation, food, and even kindergarten expenses or office-based nursery.
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year. .
  • 👪 Enhanced parental leave (*if applicable) 
  • 🧠 Online therapy and wellbeing benefits 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

At Glovo, we truly value diversity for the positive impact it brings to our teams, products, and culture. We're dedicated to providing equal opportunities for talent from all backgrounds. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

 

Apply

Billing Assistant (They, She, He)

*Required

What are your salary requirements (gross/yearly)? *
Do you need, or will you need in the future, any immigration-related support or sponsorship from Glovo in order to begin the employment at the work location? *
Glovo’s hybrid ways of working mean 3 days in the office, and 2 days WFH, does this match your preferences or requirements?

Identity Survey

It is voluntarily provided by you and anonymous to the Glovo team.

This survey will not affect the selection process. 

Glovo is an Equal Opportunity Employer. All people will be considered for employment regardless of their gender identity, sexual orientation, race/ethnicity, neurodiversity or disability status, family or parental status, nationality, religion or other personal characteristics and backgrounds that make us as humans unique. 

 

This demographic voluntary survey helps Glovo understand our pipeline and ensure that all candidates have equal opportunities during the entire hiring process.

This survey also allows us to improve our process and systems ensuring we build a more inclusive company. If you decide to share voluntarily your personal information with us, all the information you provide will be, under all circumstances. Find out more about our Identity Survey and Statement here.

 

By sharing your data with us in a voluntary way, you agree that we can use your responses for the purposes we've mentioned in our statement. This survey is not focused on making adjustments to the hiring process to make any accommodation needs because of neurodiversity or disability. If you have any accommodation needs, please let us know in the application form.

 

 

Glovo’s data privacy statement

In case the recruitment process does not end with the establishment of a labour relationship between the applicant and the Controller, the Controller will retain the applicant’s data for a period of 2 years from the date of the last communication, issued either by You or the Controller, declaring the end of the recruitment process without sending and/or accepting the possible offer. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified, cancelled or erased, and/or to request that processing of your personal data be limited.

You also have the right to data portability. In addition, in case you consider your rights have been violated, you may lodge a complaint with an EU supervisory authority.

Which of these best describes your gender identity? (Please check all that apply) *
Do you identify as transgender? *
Which of these best describes your current sexual orientation? (Please check all that apply) *
Do you identify as having a disability? *
Do you consider yourself to be neurodiverse? *
Do you have 33% or above diverse abilities? *
How would you describe your ethnicity? *
Please upload either: pdf, doc, docx, txt, rtf. Max 2 MB
Please upload either: pdf, doc, docx, txt, rtf. Max 2 MB

GLOVO as data controller may process the data you share with us through your application for the purposes of the Controller’s recruitment related activities. For more information on how we process your data and how to exercise your rights, please refer to our data privacy statement