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Demand Planner IT (They/He/She) - Italy

Q-Commerce, Milan, Italy

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

In the context of “giving users easy access to anything in their city”, Q-commerce (Quick Commerce) is the business unit that aims to provide immediacy to all product needs that a user might have, from delivering a video game to sending a gift... to filling up their fridge. We do that through 3 verticals: Groceries with Partners, Groceries with our own Micro Fulfillment Centers (MFCs), and Retail Shops.

As part of the MFCs Vertical team, the Demand Planner is a crucial position in our structure: accurately forecasting future product needs and strategically placing purchase orders with vendors is key to effectively replenishing our stores, meeting customer needs while minimizing food waste.

THE JOURNEY

  • Improve forecast accuracy by utilizing historical sales data to adjust demand forecasts for promotions, seasonal variations, special events and new products, among others.
  • Work closely with category management, marketing and operations teams to gather relevant information for aligning demand forecasts with supply chain capabilities.
  • Maintain and adjust purchasing tool parameters (safety stocks, bank holidays,…) to ensure inventory optimization.
  • Be responsible for the supply planning and replenishment of our MFCs, by creating purchase orders and monitoring supplier delivery
  • Enhance performance of suppliers (fill rates, no shows, delays, incidents) by facilitating communication, addressing concerns and working collaboratively with them to establish improvement plans.
  • Monitor and report Supply Chain Key Performance Indicators (KPIs) of your country.
  • Analyze and interpret data (availability, inventory levels, turnover, shrinkage, fill rates…)  to identify trends, potential risks and opportunities for improvement.
  • Drive action plans to achieve operational excellence in the supply chain by optimizing processes, reducing costs, improving efficiency and enhancing overall performance.

WHAT YOU WILL BRING TO THE RIDE

  • Bachelor's degree in Engineering, Business, Finance or a Supply Chain / Operations discipline.
  • Two years of relevant experience in Supply Chain, preferably focused on Demand or Supply Planning
  • Must possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done.
  • Ability to analyze and interpret data and use critical thinking skills on a regular basis is key.
  • Proficiency in Google Applications. 
  • Excellent Italian and English is mandatory.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 💳 Discounts on transportation, food, and even kindergarten expenses.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Apply

Demand Planner IT (They/He/She) - Italy

*Required

Do you need, or will you need in the future, any immigration-related support or sponsorship from Glovo in order to begin the employment at the work location? *
Glovo’s hybrid ways of working mean 3 days in the office, and 2 days WFH, does this match your preferences or requirements?
Would you consider your Italian proficiency to be fluent or at a native level? *
Do you have a fluent level of English? *
When are you available to start? *

Identity Survey

It is voluntarily provided by you and anonymous to the Glovo team.

This survey will not affect the selection process. 

Glovo is an Equal Opportunity Employer. All people will be considered for employment regardless of their gender identity, sexual orientation, race/ethnicity, neurodiversity or disability status, family or parental status, nationality, religion or other personal characteristics and backgrounds that make us as humans unique. 

 

This demographic voluntary survey helps Glovo understand our pipeline and ensure that all candidates have equal opportunities during the entire hiring process.

This survey also allows us to improve our process and systems ensuring we build a more inclusive company. If you decide to share voluntarily your personal information with us, all the information you provide will be, under all circumstances. Find out more about our Identity Survey and Statement here.

 

By sharing your data with us in a voluntary way, you agree that we can use your responses for the purposes we've mentioned in our statement. This survey is not focused on making adjustments to the hiring process to make any accommodation needs because of neurodiversity or disability. If you have any accommodation needs, please let us know in the application form.

 

 

Glovo’s data privacy statement

In case the recruitment process does not end with the establishment of a labour relationship between the applicant and the Controller, the Controller will retain the applicant’s data for a period of 2 years from the date of the last communication, issued either by You or the Controller, declaring the end of the recruitment process without sending and/or accepting the possible offer. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified, cancelled or erased, and/or to request that processing of your personal data be limited.

You also have the right to data portability. In addition, in case you consider your rights have been violated, you may lodge a complaint with an EU supervisory authority.

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GLOVO as data controller may process the data you share with us through your application for the purposes of the Controller’s recruitment related activities. For more information on how we process your data and how to exercise your rights, please refer to our data privacy statement