People Operations Analyst (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

• We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
• We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
• We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
• We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
• We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
• We invest in doing good by dedicating time and resources into social and environmental initiatives. 
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Glovo is growing its People Operations department, that is why we are looking for new team members who will bring passion, commitment and energy to help Glovo continue being the great company it is today. We are looking for world-class professionals to join our team in Barcelona to focus primarily on International Markets (in particular Italy, Poland , Portugal, Romania…). Are you ready to carry out effectively and smoothly the People related processes on employee relations? If your answer is YES we are looking forward to meeting you!

THE JOURNEY

• Onboard new employees 
• Support employees on a day-to-day basis and answer questions about benefits, payroll, company policies, etc…
• Administer and implement benefit plans (Private Health insurance, gym benefits, meal vouchers, transport vouchers and childcare vouchers, among others)
• Administer changes on salaries, promotions, demotions, sick and/or any type of leaves, lateral movements
• Work closely with Payroll or be willing to be in charge of processing monthly payroll. 
• Conduct and coordinate internal audits to ensure that employee files have all necessary documents for local compliance purposes and maintain employee files with all updated employee data
• Maintain compliance with local regulations concerning all aspects of employment in the corresponding scope
• Partner with the People Advisory Team on risk mitigation across employee life cycles that can have potential employment obligations. This includes review of policies, ER processes and procedures to align with latest best practices and changes in local laws
• Researching, identifying flaws in processes and operations, and proposing improvements and changes
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

WHAT YOU WILL BRING TO THE RIDE

• Minimum 3 years of experience in the Employees' Relations / People Operations / Payroll Department
• Fluency in English is required, other fluent language (Italian, Portuguese) is a plus
• Experience managing 4+ countries simultaneously is a big plus
• University degree in Human Resources or similar Master's degree or graduate course in HR is desired but not a must
• Strong knowledge of corporate human resources policies and procedures & Employment and Social Security laws and regulations
• Proactive, flexible and detailed-oriented skills are required
• Logical-thinking
• Ability to work independently
• Able to work confidently in a fast-paced and results-oriented corporate environment
• Discretion, sensitivity, and confidentiality
• An empathetic, inclusive and curious attitude

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings with zero delivery fees on all Glovo orders!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️Flexible time off (uncapped vacation days) , the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
• 📚 An external learning budget to fuel your thirst for knowledge and personal growth.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!