Salesforce Business Analyst (They/She/He)
Partners & Brands, Barcelona, Spain (Hybrid)
Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores.
We operate in more than 1500 cities across 25 countries.
We have a vision: To give everyone easy access to anything in their cities.
And this is where your ride starts…
YOUR MISSION
Glovo’s partners include a wide variety of businesses including restaurants, pharmacies, grocery shops etc. Our Partner Operations team handles the relationship with our partners. We’re looking for a CRM Engineer with to support our partner operations team globally. As Glovo grows rapidly, this role would evolve into high impact projects that make internal teams efficient. This role will also be pivotal to drive automation of process, additional workflow process development and integrations into other CRMs/Tools that our internal teams use.
THE JOURNEY
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Overhaul and develop the entire Salesforce workflow for the partner ops team
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Develop key integrations that will allow us to reach out to thousands of Glovo partners globally
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Build, maintain and improve our CRM infrastructure beyond Salesforce
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Evaluate our business and execute product features that are needed for our workflow
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Liaise with multiple teams including Sales, Communications and tech to gather requirements and convert them into scalable tools
WHAT YOU WILL BRING TO THE RIDE
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5+ years of data/analytics experience in a fast-paced startup environment, preferably in the on-demand/e-commerce industry
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Degree in Computer science, MIS or an equivalent quantitative background
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Certified Salesforce Admin, Platform developer
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Experience in 3rd party API integrations
Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
We believe driven talent deserves:
- 🌟 An enticing equity plan *if applicable
- 💪 Top-notch private health insurance to keep you at your peak.
- 🍔 Monthly Glovo meal benefits so you can test new features in our beta app (and to satisfy your cravings!)
- 💳 Discounts on transportation, food, and even kindergarten expenses or office-based nursery.
- 🏊 Discounted gym memberships to keep you energized.
- 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year. .
- 👪 Enhanced parental leave (*if applicable)
- 🧠 Online therapy and wellbeing benefits
We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.
At Glovo, we truly value diversity for the positive impact it brings to our teams, products, and culture. We're dedicated to providing equal opportunities for talent from all backgrounds.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!