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Strategic Account Manager (They/He/She)

Partners & Brands, Warsaw, Poland

About Glovo:

We’re a Barcelona-based company and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. 

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your work-life opportunity:

The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 60 mins. As a Strategic Account Manager, you will have a key role in the Glovo Partners & Brands team. You will be directly responsible to build and maintain good relationships between our partners and our company. You will be liaising with the most highly regarded brands, stores, and restaurants in your city. 

Be a part of a team where you will:

  • Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partners meetings and business reviews).
  • Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
  • Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
  • Improve Glovo’s revenue through contract conditions and selling digital marketing assets.
  • Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
  • Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

You have:

  • At least 4-5 years of experience in high-performance account management 
  • Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus.
  • Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.
  • Comfortable working in a high growth and high-performance start-up with a fast pace.
  • Computer literate; good knowledge of Google Docs and MS Office, Excel.
  • Excellent English skills, Polish Native.
  • Strong Commercial skills.
  • Good communication and interpersonal skills.
  • Project management skills, highly organized and detail-oriented.
  • Problem solver, data-driven with an analytical approach
  • An empathetic, inclusive and curious attitude.

Experience our Glovo Life benefits:

  • Enticing equity plan
  • Private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Discounted gym memberships
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • English or Spanish classes 1xweek
  • Online therapy and wellbeing benefit

What you’ll find when working at Glovo:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
 
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/

Apply

Strategic Account Manager (They/He/She)

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Identity Survey

Glovo is an Equal Opportunity Employer. All people will be considered for employment regardless of their gender identity, sexual orientation, race/ethnicity, neurodiversity or disability status, family or parental status, nationality, religion or other personal characteristic and backgrounds that make us as humans unique. 

This demographic survey will help us create a more complete picture of our candidate pool and will provide us with insights how different demographic groups progress through the different stages of our recruitment process. Based on this information, it will show us if any improvements need to be made, to make the process more inclusive for all. If you decide to share voluntarily your personal information with us, all the information you provide will be, under all circumstances. Find out more about our Identity Survey and Statement here. Remember it is voluntarily provided by you and anonymous to the Glovo team.

By sharing your data with us in a voluntary way, you agree that we can use your responses for the purposes we've mentioned in our statement. This survey is not focused on making adjustments to the hiring process to make any accommodation needs because of neurodiversity or disability. If you have any accommodation needs, please let us know in the application form.

Which of these best describes your gender identity? (Please check all that apply) *
Do you identify as transgender? *
Which of these best describes your current sexual orientation? (Please check all that apply) *
Do you identify as having a disability? *
Do you consider yourself to be neurodiverse? *
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Please upload either: pdf, doc, docx, txt, rtf. Max 2 MB
Please upload either: pdf, doc, docx, txt, rtf. Max 2 MB

GLOVO as data controller may process the data you share with us through your application for the purposes of the Controller’s recruitment related activities. For more information on how we process your data and how to exercise your rights, please refer to our data privacy statement