Account Management Lead - Specialties - Morocco (They/She/He)
Q-Commerce, Casablanca, Morocco
If you’re here, it’s because you’re looking for an exciting ride.
A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.
We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.
Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.
Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.
What makes our ride unique?
🤝 Our culture and strong values.
💪 Our career development philosophy.
🤝 Our commitment to being a force for good.
We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.
YOUR MISSION
As the Specialties Lead, you’ll manage everything beyond the grocery aisle: from bakery and pastry to meats, fish, poultry, fruits, vegetables, and gourmet products. Your mission is to drive growth, ensure top-tier product offerings, and lead a team of 2-3 passionate individuals to success. You’ll establish and maintain relationships with our specialty vendors, ensuring the best products and pricing, while continuously refining our offerings to exceed customer expectations.
THE JOURNEY
- Onboard new vendors into our specialty categories, providing them with the necessary tools to thrive.
- Build and nurture relationships with existing suppliers to maintain the highest levels of quality and customer satisfaction.
- Gather insights from partners and customers to continuously improve the product experience.
- Identify growth opportunities for each specialty category and develop innovative strategies to increase sales and market share.
- Manage and mentor your team, ensuring professional growth and delivering top-tier performance.
- Drive key metrics and meet monthly and quarterly objectives as defined by the company.
- Collaborate across teams, learning from each other in a fast-paced, supportive environment.
WHAT YOU WILL BRING TO THE RIDE
- 5+ years of experience in account management.
- Proven leadership experience managing small teams.
- Strong business acumen and an understanding of vendor relationships and pricing strategies.
- Data-driven and detail-oriented, with the ability to analyze trends and adapt quickly.
- Excellent negotiation skills, and proficiency in both English and French.
- Ability to thrive in a fast-paced, high-growth environment.
- Experience with online tools like Office 365 or Salesforce is a plus.
- Detail-oriented, proactive, organized and autonomous
Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
We believe driven talent deserves:
- 🌟 An enticing yearly bonus plan.
- 💪 Top-notch private health insurance to keep you at your peak.
- 🍔 Monthly Glovo credit to satisfy your cravings!
- 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
