Senior Program Manager - Q-Commerce (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

At Glovo, we are witnessing extraordinary growth in our Quick-commerce business, and we’re just getting started. As leaders in this space, we have a unique opportunity to increase online grocery penetration from 2-3% to over 10% in our markets.

As a Program Manager in our Quick-commerce Product Team, you will play a pivotal role in enhancing our core value propositions and unlocking significant growth opportunities for the business. You will be tasked with addressing complex business challenges that span multiple product teams. This position requires a solid foundation in product management to develop effective, holistic solutions that tackle these challenges. Additionally, you will utilize your program management skills to collaborate with various product managers, ensuring that these solutions are seamlessly integrated into their respective roadmaps. Furthermore, a comprehensive understanding of the intricate ecosystem of technology platforms in use will be essential for identifying blind spots that may affect business operations as new technologies or features are introduced.

Together, we aim to redefine the grocery delivery landscape!

THE JOURNEY

• Strategic Program Management: Leverage your program management expertise to navigate complex business challenges that cut across multiple product teams, ensuring alignment and collaboration throughout the organization.
• Stakeholder Management: Collaborate effectively with business stakeholders to align on priorities, gather insights, and ensure successful product delivery.
• Problem Solving: Utilize strong problem-solving skills to navigate challenges and devise effective solutions that drive product success.
• Critical Thinking: Apply critical thinking to assess complex situations, make informed decisions, and prioritize initiatives that maximize impact.
• Product Strategy: Define and drive the product vision and roadmap for some of the most complex problems in Quick-commerce business.
• User Insights: Conduct field visits to partners or customer interviews to gather user feedback to identify pain points and opportunities for improvement.
• Performance Metrics: Define and monitor key performance indicators (KPIs) to assess product success and iterate based on data-driven insights.

WHAT YOU WILL BRING TO THE RIDE

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field; MBA is a plus.
• Proven experience in program management in complex environments
• Product Management experience is a plus 
• Ability to thrive in a fast paced environment without excessive structure and manage multiple projects simultaneously.
• Strong at critical thinking with analytical skills and experience with data-driven decision-making.
• A strong business-driven mindset and product sense.
• Excellent written and oral communication skills to align a diverse set of stakeholders (both technical and non-technical), drive vision, and clearly explain user value and business impact.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!