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People Care Intern (They/She/He)

People, Barcelona, Spain (Hybrid)

About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. 
In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your work-life opportunity:

Our People Operations team is looking for a highly-motivated and amazing person to join us as People Care Intern in our Headquarters in Barcelona.

Be a part of a team where you will:

  • Support employees with day-to-day HR transactions and queries through our ticketing system.
  • Ensure consistent service delivery of agreed process and complete tracking
  • Identify process improvement opportunities in the assigned process
  • Day-to-day maintenance of HR Systems to Managing the maintenance of employee documents as well as taking care of our employee database in Workday to ensure 100% data accuracy and confidentiality of all employee records
  • Learn on how to process the People Operations on-boarding procedure for new hires: Administer employment contracts and ensure the terms and conditions are in line with internal and legal processes, as well as local governing laws.
  • Ensure the employee’s on-boarding process is completed and processed
  • Contribute to the employee benefit administration process;
  • Prepare employment contracts and new hire documentation
  • Explain HR-Related policies, procedures, laws and standards to new employees
  • Ensure that all pertinent payroll information is submitted and communicated to Payroll Department on a timely manner
  • Maintain employee files with all updated employee data
  • Ensure the knowledge documents are updated
  • Collaborate in the Internship Programs or the Company: Coordinate with Universities
  • Prepare the Internship Agreements
  • Coordinate the internship extension, termination or change of conditions
  • Managing employee documentation for the purpose of internal audit and making sure the employee files have all necessary in line with local labor law regulations.
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You have:

  • University degree in Human Resources, Business or relevant fields
  • Fluency in English and Spanish, both verbal and written communication skills
  • Russian, French, Italian, Polish or Romanian language knowledge will be a huge asset
  • Excellent communication, organization and time-management skills
  • Customer service mindset, ideally you’ve had some work experience or exposure to an administrative and/or operational role supporting diverse nationalities
  • Great attention to detail
  • A strong team player
  • Proactive work mentality, reliability and great sense of urgency
  • Ability and openness to learn how to work effectively in a fast-paced environment, with a problem-solving mindset
  • Ability to work with different geographies and cultural experience sensitivity
  • Strong MS Office/ G-Suite skills essential
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Experience our Glovo Life benefits:

  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Online therapy and wellbeing benefit
  • Discounted gym memberships
  • Paid internship

What you’ll find when working at Glovo:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
 
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/

Apply

People Care Intern (They/She/He)

*Required

Are you available to work full-time or part-time? *
Do you need, or will you need in the future, any immigration-related support or sponsorship from Glovo in order to begin the employment at the work location? *
How did you find out about this job opportunity? *

Identity Survey

Glovo is an Equal Opportunity Employer. All people will be considered for employment regardless of their gender identity, sexual orientation, race/ethnicity, neurodiversity or disability status, family or parental status, nationality, religion or other personal characteristic and backgrounds that make us as humans unique. 

This demographic survey will help us create a more complete picture of our candidate pool and will provide us with insights how different demographic groups progress through the different stages of our recruitment process. Based on this information, it will show us if any improvements need to be made, to make the process more inclusive for all. If you decide to share voluntarily your personal information with us, all the information you provide will be, under all circumstances. Find out more about our Identity Survey and Statement here. Remember it is voluntarily provided by you and anonymous to the Glovo team.

By sharing your data with us in a voluntary way, you agree that we can use your responses for the purposes we've mentioned in our statement. This survey is not focused on making adjustments to the hiring process to make any accommodation needs because of neurodiversity or disability. If you have any accommodation needs, please let us know in the application form.

Which of these best describes your gender identity? (Please check all that apply) *
Do you identify as transgender? *
Which of these best describes your current sexual orientation? (Please check all that apply) *
Do you identify as having a disability? *
Do you consider yourself to be neurodiverse? *
How would you describe your ethnicity? *
Please upload either: pdf, doc, docx, txt, rtf. Max 2 MB
Please upload either: pdf, doc, docx, txt, rtf. Max 2 MB

GLOVO as data controller may process the data you share with us through your application for the purposes of the Controller’s recruitment related activities. For more information on how we process your data and how to exercise your rights, please refer to our data privacy statement