Sign in
Back to list

Head of Commercial, Serbia (They/She/He)

Partners & Brands, Belgrade, Serbia

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

 

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

 

YOUR MISSION

You will be responsible for building and developing partnerships with restaurants, and growing their number on the platform while leading your team to deliver aggressive sales and growth targets.

In this role, you will be part of the commercial leadership team for Glovo Serbia, working closely with the HQ team.

We're looking for someone who has a mix of operational excellence to get great work done, the negotiation and collaboration skills needed to bring out the best in our partners, and the strategic, innovative, and creative thinking that's required to develop outside the box solutions, and the emotional intelligence and humility required to lead a fast-paced business and inspire a team of people across different cities.

 

THE JOURNEY

  • Define and implement a long-term commercial strategy for Serbia
  • Help local teams build a partner portfolio, create new business opportunities, and initiate partnership collaborations
  • Build processes to scale the commercial effort without compromising the quality or support of each country in the region
  • Lead your direct and indirect team to greatness - hire top talents, help them perform, grow and develop as professionals
  • Guide the local commercial teams in order to achieve sales targets and maintain good relationships with our partners
  • Work hard with your direct team and indirect, helping and guiding them during difficult negotiations to close important deals with top chains and top accounts.
  • Drive, structure, analyze and channel daily work and information with local Commercial Managers - setting goals, delegating, and supervising the team’s performance
  • Work closely with our HQ Commercial department to define commissions, rewards, and incentives to motivate the local team
  • Coordinate and manage the Commercial KPIs defined together with the Operation and Marketing team
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
  • Lead and develop a team of 20+ individuals,
  • Hire top talent, help them perform, grow and develop as professionals,
  • Develop new business opportunities, anticipate issues and improve processes

 

WHAT YOU WILL BRING TO THE RIDE

  • At least 3-5 years of relevant experience in managing a high-performer commercial team; working in multiple countries and markets will be a plus
  • Led negotiations of multi-million contracts and you're comfortable of building relationships with C-level of other organizations
  • Highly motivated, results-driven, strategic thinker, with strong leadership and business fundamentals
  • Previous work experience in a startup / high-demanding environment is preferred
  • Strong communication abilities with the ability to influence and drive change
  • You're persuasive in the most pleasant possible way and have no trouble selling anything
  • You’re an expert on managing stakeholders, working with peers, and leveraging other teams aspiring to do what’s best for the company
  • Data-driven mentality: takes decisions based on data and makes business judgments when necessary
  • You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented
  • You ensure the highest standards for you and your team with the deliverables and business objectives
  • Strong coaching and mentoring skills
  • Ability to find smart and elegant solutions to complex, multi-disciplinary problems
  • You're extremely agile and thrive in ambiguous environments
  • You have an ambition that makes some people think you're crazy while inspiring others
  • You are always respectful, kind, and fair
  • Local Language and English full professional proficiency
  • An empathetic, inclusive, and curious attitude

 

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🌟 An enticing equity plan that lets you own a piece of the action.
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings with zero delivery fees on all Glovo orders!
  • 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave, and office-based nursery.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
  • 📚 An external learning budget to fuel your thirst for knowledge and personal growth.

 

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Apply

Head of Commercial, Serbia (They/She/He)

*Required

When are you available to start? *
What is the size of the largest commercial team (FTE´s) you have lead? *
Glovo’s hybrid ways of working mean 3 days in the office, and 2 days WFH, does this match your preferences or requirements?
Do you need, or will you need in the future, any immigration-related support or sponsorship from Glovo in order to begin the employment at the work location? *

Identity Survey

It is voluntarily provided by you and anonymous to the Glovo team.

This survey will not affect the selection process. 

Glovo is an Equal Opportunity Employer. All people will be considered for employment regardless of their gender identity, sexual orientation, race/ethnicity, neurodiversity or disability status, family or parental status, nationality, religion or other personal characteristics and backgrounds that make us as humans unique. 

 

This demographic voluntary survey helps Glovo understand our pipeline and ensure that all candidates have equal opportunities during the entire hiring process.

This survey also allows us to improve our process and systems ensuring we build a more inclusive company. If you decide to share voluntarily your personal information with us, all the information you provide will be, under all circumstances. Find out more about our Identity Survey and Statement here.

 

By sharing your data with us in a voluntary way, you agree that we can use your responses for the purposes we've mentioned in our statement. This survey is not focused on making adjustments to the hiring process to make any accommodation needs because of neurodiversity or disability. If you have any accommodation needs, please let us know in the application form.

 

 

Glovo’s data privacy statement

In case the recruitment process does not end with the establishment of a labour relationship between the applicant and the Controller, the Controller will retain the applicant’s data for a period of 2 years from the date of the last communication, issued either by You or the Controller, declaring the end of the recruitment process without sending and/or accepting the possible offer. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified, cancelled or erased, and/or to request that processing of your personal data be limited.

You also have the right to data portability. In addition, in case you consider your rights have been violated, you may lodge a complaint with an EU supervisory authority.

Which of these best describes your gender identity? (Please check all that apply)
Please upload either: pdf, doc, docx, txt, rtf. Max 2 MB
Please upload either: pdf, doc, docx, txt, rtf. Max 2 MB

GLOVO as data controller may process the data you share with us through your application for the purposes of the Controller’s recruitment related activities. For more information on how we process your data and how to exercise your rights, please refer to our data privacy statement