Sr Account Manager Retail - Health

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

At Glovo, we’re on a mission to provide the most in-demand goods and services in under 30 minutes, anytime, anywhere. As a Senior Account Manager - Health, you will play a key role in shaping the Pharma & Beauty vertical in Italy, driving its growth and success.

THE JOURNEY

🚀 Elevate the Pharma & Beauty category – Manage multiple projects, drive business maturity, and unlock new growth opportunities.
🤝 Build strong partnerships – Develop and nurture relationships with top Pharma & Beauty partners, ensuring long-term collaboration and business expansion.
📊 Own strategic partner relationships – Oversee P&L tracking, lead co-marketing initiatives, and ensure operational excellence through seamless product integrations.
📈 Drive data-backed decisions – Monitor and analyze key performance metrics, proactively improving operational KPIs and optimizing partner performance.
🛠 Onboard and empower new partners – Provide all necessary tools and guidance for a smooth onboarding experience, setting them up for success.
🎯 Strategize and execute – Plan, analyze market trends, and implement action plans to achieve category growth and performance improvements.
💡 Negotiate and problem-solve – Address objections, manage complex negotiations, and ensure win-win agreements with partners.
🔍 Gather insights and drive innovation – Translate partner feedback into impactful product, marketing, and operational enhancements.
📌 Expand our industry influence – Build a strong external stakeholder network in the Pharma & Beauty sector.

WHAT YOU WILL BRING TO THE RIDE

✔️ 4+ years of experience in Account Management, Business Consulting, or a related field (experience in Health/Pharma is a plus).
✔️ Data-driven mindset – Strong analytical skills to make informed, impact-driven business decisions.
✔️ Project management expertise – Ability to lead complex initiatives and coordinate multiple stakeholders.
✔️ Problem-solving attitude – A hands-on approach to tackling challenges and making things happen.
✔️ Fluent in English & Italian – Strong communication skills, both written and spoken.
✔️ Customer-first approach – Passion for delivering the best experience and driving value for partners.
✔️ Ownership & proactivity – You take initiative, push boundaries, and are committed to achieving outstanding results.

If you're obsessed with making things happen and ready to take Pharma & Beauty to the next level at Glovo, we’d love to hear from you! 🚀

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!