Operations Specialist (They/He/She)

International, Warsaw, Poland

About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. 

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your work-life opportunity:

We are looking for someone who will join our Supply Operations team and will be responsible for the development, maintenance and optimization of our Courier fleet.

Be a part of a team where you will:

  • Be in charge of Couriers fleet organization 
  • Have responsibility for the recruitment and training of Glovers
  • Upload new Couriers (Glovers) in our system, with all required documentation and information
  • Be responsible for Glovers contracts and documentation
  • Support Glovers with possible queries and FAQs
  • Assure every Glover has every required material
  • Analyse fleet's progress and develop reports to track and create improvements 
  • Support the Operations Manager with fleets reports and metrics about the operations
  • Report to the Operations Manager regarding the fleet

You have:

  • Great people and leadership skills - you will be the person of reference for our Glovers Fleet :)
  • Really good communications skills and customer service approach 
  • Orientation to detail, proactivity and great organization skills
  • Proficient Excel and Google Sheets knowledge
  • Fluency in English and Polish
  • An analytical approach and ability to work in a dynamic environment

Experience our Glovo Life benefits:

  • Private Health Insurance
  • Life Insurance
  • Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
  • Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, the Glovo Festival every semester!
  • Discounted Gym memberships
  • Flexible working environment
  • Flexible time-off

What you’ll find when working at Glovo:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
 
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/

Apply

Operations Specialist (They/He/She)

*Required

Do you need, or will you need in the future, any immigration-related support or sponsorship from Glovo in order to begin the employment at the work location? *

Identity Survey

Glovo is an Equal Opportunity Employer. All people will be considered for employment regardless of their gender identity, sexual orientation, race/ethnicity, neurodiversity or disability status, family or parental status, nationality, religion or other personal characteristic and backgrounds that make us as humans unique. 

This demographic survey will help us create a more complete picture of our candidate pool and will provide us with insights how different demographic groups progress through the different stages of our recruitment process. Based on this information, it will show us if any improvements need to be made, to make the process more inclusive for all. If you decide to share voluntarily your personal information with us, all the information you provide will be, under all circumstances. Find out more about our Identity Survey and Statement here. Remember it is voluntarily provided by you and anonymous to the Glovo team.

By sharing your data with us in a voluntary way, you agree that we can use your responses for the purposes we've mentioned in our statement. This survey is not focused on making adjustments to the hiring process to make any accommodation needs because of neurodiversity or disability. If you have any accommodation needs, please let us know in the application form.

Which of these best describes your gender identity? (Please check all that apply) *
Do you identify as transgender? *
Which of these best describes your current sexual orientation? (Please check all that apply) *
Do you identify as having a disability? *
Do you consider yourself to be neurodiverse? *
How would you describe your ethnicity? *
Please upload either: pdf, doc, docx, txt, rtf. Max 2 MB
Please upload either: pdf, doc, docx, txt, rtf. Max 2 MB